TERMS OF SERVICE

TERMS & CONDITIONS – ALTSNEAK

1. GENERAL INFORMATION

Welcome to Altsneak. By accessing and using our website (altsneak.com), you agree to comply with and be bound by the following Terms and Conditions. These Terms apply to all users of the site, including customers, merchants, and content contributors.

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for updates.

2. ONLINE STORE TERMS

  • By using our website, you confirm that you are at least the age of majority in your country or have the consent of a parent/guardian.

  • You may not use our products for any illegal or unauthorized purpose.

  • You must not transmit any malicious code, viruses, or attempt to harm the website.

Violation of any Terms will result in immediate termination of your services.

3. PRODUCTS & PRICING

  • We strive to display accurate product information, including descriptions, images, and prices. However, we cannot guarantee that all information is error-free.

  • Prices are subject to change without prior notice.

  • All products are sold subject to availability. We reserve the right to limit or cancel quantities purchased.

4. ORDERING & PAYMENT

  • By placing an order, you agree to provide current, complete, and accurate information.

  • Payment must be made at checkout. We accept major payment methods available on our platform.

  • If an order is suspected to be fraudulent, we reserve the right to refuse or cancel it.

5. SHIPPING & DELIVERY

  • Free worldwide shipping on all orders.

  • Processing time: 1–2 business days.

  • Estimated delivery time: 10–16 business days (depending on destination).

  • Delays may occur due to high demand, international customs, or logistical issues.

For full details, please refer to our [Shipping Policy].

6. RETURNS & REFUNDS

  • We accept returns under specific conditions (defective items, wrong product received, etc.).

  • Customers must contact our support team within 7 days of delivery to initiate a return.

  • To be eligible, items must be unused, in original condition, and in original packaging.

  • Refunds (if applicable) will be processed once the item is inspected.

  • Certain products (such as limited editions, collaborations, or discounted items) may not be eligible for returns.

For more details, see our [Refund Policy].

7. CUSTOMER RESPONSIBILITIES

  • You are responsible for providing accurate shipping details. Altsneak is not responsible for orders lost due to incorrect or incomplete addresses.

  • It is your responsibility to track your shipment using the tracking number provided.

  • Customs duties, import taxes, or additional fees (if applicable) are the responsibility of the customer.

8. INTELLECTUAL PROPERTY

All content on this website — including images, logos, designs, product descriptions, and trademarks — is the property of Altsneak and protected by copyright laws. Unauthorized use of any materials is strictly prohibited.

9. LIMITATION OF LIABILITY

  • Altsneak is not liable for any direct, indirect, or incidental damages arising from the use of our products or services.

  • We do not guarantee that the website will be error-free, uninterrupted, or free of harmful components.

10. GOVERNING LAW

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the European Union (or applicable jurisdiction depending on customer’s residence).

11. CONTACT INFORMATION

If you have any questions regarding these Terms & Conditions, please contact us:

📧 support@altsneak.com
🌍 www.altsneak.com