PRIVACY POLICY

PRIVACY POLICY – ALTSNEAK

At Altsneak, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.altsneak.com) and use our services.

1. INFORMATION WE COLLECT

We may collect the following types of information when you interact with our site:

  • Personal Information: name, address, email, phone number, shipping and billing details.

  • Payment Information: securely processed by third-party payment providers (we do not store full credit card details).

  • Browsing Information: IP address, browser type, pages visited, time spent, and cookies.

  • Communication Data: records of interactions via email or customer support chat.

2. HOW WE USE YOUR INFORMATION

The information we collect may be used to:

  • Process orders and payments.

  • Ensure delivery and provide order updates.

  • Improve website performance and user experience.

  • Send promotions, news, and offers (with prior consent).

  • Comply with legal and security obligations.

3. COOKIES

We use cookies and similar technologies to:

  • Improve navigation and functionality of the site.

  • Analyze website traffic and performance.

  • Personalize offers, recommendations, and advertising.

You may manage or disable cookies in your browser settings, but this may limit some features of our site.

4. SHARING INFORMATION

We do not sell your personal information to third parties.
We may only share your data with:

  • Payment providers (e.g., Stripe, PayPal).

  • Shipping and logistics partners to deliver your orders.

  • Marketing and analytics services (e.g., Google Analytics, Meta Ads).

  • Legal authorities, when required by law.

5. DATA SECURITY

We use appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. YOUR RIGHTS (GDPR/LGPD)

As a customer, you have the right to:

  • Request access to your personal information.

  • Request correction or updates to your data.

  • Request deletion of your personal data (“right to be forgotten”).

  • Request data limitation or portability.

  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at support@altsneak.com.

7. DATA RETENTION

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or tax requirements.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. CHANGES TO THIS POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website.

10. CONTACT

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 support@altsneak.com
🌍 www.altsneak.com